Staff > Staff
Karen is the Practice Manager who has vast experience dealing with all aspects of your care. Along with the rest of the Administration Team she will be able to assist you in the whole process from booking an appointment to settling your account. If you require any assistance do not hesitate to call 01442 870686. For any specific Physiotherapy requirements, Karen or another member of the team will direct you to a Physiotherapy call back service.
The Administrative Team are available:
- Monday - Thursday: 8am - 7pm
- Friday: 8am - 5pm
- Saturday: 9am - 1pm
Credit Control Administrator
Tracy is the teams Payments Manager. Chasing people for payments is often a thankless role, but without Tracy our business could not remain afloat.
Whether it be private individuals or managing the accounts of our major health care providers, Tracy approaches each situation with tact and a broad skill set of financial advice and negotiation skills.
If you have any questions regarding payments or dealing with your insurance company, please do not hesitate to discuss these with Tracy.
PA & Operations Manager
Sam is the PA and Operations Manager. Sam delivers a professional and comprehensive Personal Assistant service to Emma James as well as oversees the smooth running of the respective departments and projects within the business.
Sam comes from a background of PA and Office Management, before moving into an Operational direction. Her experience includes setting up and running an Operational Support department within the pub and restaurant industry, developing the team into a high performing unit to support their sites.
Sam is passionate about delivering exceptional standards from customer experience through to business management and is the facilitator for the operational needs of our business.